Refund policy

Return & Refund Policy

Your satisfaction is important to us.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused.

  • The item must be in its original packaging.

  • The item must be in the same condition as received.

  • Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards

  • Personal care items that have been opened

  • Customized or personalized products

  • Items marked as Final Sale

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the item and packaging. We will gladly replace the item or issue a refund after review.

Refunds

Once your returned item has been received and inspected, we will notify you regarding your refund.

Approved refunds will be issued to your original payment method within 5–10 business days.

Return Shipping

If the return is due to our error or a defective product, we will cover the return shipping costs.

For all other returns, customers are responsible for return shipping expenses unless otherwise stated.